Feedback

Your opinion matters.

We believe you and your family deserve the best possible outcomes from your time in service with Humana Community Services. We aim to deliver programs and services in a manner that is respectful and inclusive of all individuals, providing them with the highest quality of care.  

To achieve this goal, we ask that you share with us your thoughts and experience connected to our services. Your feedback helps us improve by letting us know when we get things right and when we don’t. 

We encourage you to share any concerns you may have and assure you this will not affect the services you receive. 

You will be given an opportunity to complete a confidential and anonymous survey after your services are complete. This survey is optional. Your feedback is valued and whether you decide to complete this survey or not, is your decision and will not affect the service you receive.

You may contact us directly at any time to share feedback or to make a complaint. 

Kathryn Eggert, Chief Executive Officer